FAQ

The platform teaches seniors how to use iPhone and Android smartphones, covering key basic skills, plus many more topics to choose from. 

Ingeniosus empowers users of all experience levels, including those who are more tech-savvy, to get the most from their smartphones. The platform covers essential topics - from device settings and advanced tips to scam prevention - making it a practical tool for anyone looking to deepen their skills or stay ahead of new digital challenges. 

Yes. Ingeniosus is designed with privacy and security at its core, so seniors and caregivers can feel confident when using it. In short: Ingeniosus is a secure guide - it helps you navigate online chores safely, while keeping your personal information private and protected. 

Reassures seniors that no prior experience is required; Ingeniosus uses simple language, visuals, and practice exercises. 

As AI becomes more common in pharmacy services, Ingeniosus provides a simple guide for seniors on handling pharmacy questions when ordering refills through an AI agent, highlighting how this differs from speaking to a human. These tips also apply to other online and phone services. 

Touchscreens can feel tricky at first, but Ingeniosus makes them simple by teaching the basic gestures step by step. 

We provide easy examples with clear visuals so you can try these motions safely and repeat them until they feel natural. You’ll also learn accurate tips (like using your fingertip instead of your nail) and confidence boosters. With Ingeniosus, touchscreens stop being intimidating and become friendly tools you can master with practice. 

Highlights built in help features, human support options, and the ability to retry without penalty. 

Explains built-in accessibility options such as screen readers, adjustable text sizes, voice commands, and easy navigation designed specifically for seniors with varying abilities. 

In addition to English, Spanish is now supported for greater accessibility, with more languages planned for future updates.